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Frequently Asked Questions

Here you will find our answers to frequently asked questions helpful to know before booking with us :

How can I book my stay?

We have a practical, straightforward, and secure online booking system; otherwise, you can send your request by email, and we will send you our best quote and then accept the conditions online.

How can I pay for my stay?

We accept major credit cards (MasterCard, Maestro, Visa, Union Pay, PagoBancomat, Postepay), and you can pay in cash. You can pre-pay your stay by bank transfer or via PayPal if you wish.

What are the check-in times, and when is the room available?

The check-in times are from 2 pm to 7 pm, and the rooms are guaranteed ready from 2 pm

Is it possible to arrive before the scheduled time?

Yes, it is possible to arrive. Indeed we recommend it first of all because we can give you the entrance keys to return when you prefer, but also because the room may be ready.

Is it possible to arrive after the scheduled time, after 7:00 pm?

La Locandiera B&B does not have a night porter, so if you plan to arrive after the allowed time, if not notified in advance, we will be forced to apply a supplement of 10 euros for each hour of delay until 21:00, the maximum time allowed for handing over the keys.

We, therefore, ask for your cooperation and courtesy in letting us know your arrival time in advance so that we can assure you of our best welcome

What time do I have to vacate the room on the day of departure?

Check out is by 11:00. Unfortunately, as there is no luggage room, it is impossible to leave luggage, but we can advise you where to live it. (we are working to find an agreement with the station depot)

Can I return when I want during my stay, or is there a time to return?

Having the keys you can return when you prefer, and precisely as if you were at home, there are no time limitations during your stay.

Is breakfast included?

Yes, breakfast is included, and it is served in your room from 8:00 to 10:00. However, please pay attention to the rate chosen only one of the rates present provides for overnight stay only, but if you change your mind, you can always order it paying a supplement of 10 euros per person.

Can I buy take-away food and eat it in the room?

Sure no problem.

If you want, you can also order it and have it arrive at the b & b, ensuring that the delivery is completed within reception opening hours and informing us in time.

If I arrive by car, do you have a garage where to park it?

We do not have our garage, but we have an agreement with a private garage, the daily cost is 20 euros. Upon your arrival, we will give you a coupon to be presented at the time of payment in the garage to access the discount.

Can I arrive by car in front of bed and breakfast?

Yes, it is possible as we are not in the ZTL area. If you decide to leave the car at the partner garage, they will take care of everything.

La Locandiera is in the ZTL area?

We are not in the Limited Traffic Zone, but we invite you to be very careful because we are immediately before.

Can I smoke in the room?

Our bed and breakfast is entirely non-smoking. If possible, we ask you to respect our choice.

Will I have an electronic key or manual keys to enter?

We still love the good old manual keys, a little vintage but still leave us a little leeway to get to know our customers.

Will I have a map of the city upon my arrival?

Absolutely yes, and we will be super happy to let you discover our wonderful city by pointing out all the best places in the city. (the map is free!)

Is it possible to book museums in advance through you?

Also, in this case, we will be delighted to help you both by booking museums in advance and tours outside Florence or for restaurants. Let's say we can become your concierge if you allow us.

How far is La Locandiera from the historic centre?

We are about 10-minute walk from the Duomo or Ponte Vecchio

Do you accept pets?

We are very sorry, but we do not accept animals of any type and size

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